State Farm® Insurance Agent April Schaad
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sapan Chapagain
May 16, 2025
5
out of
5
rating by Sapan Chapagain
"I’ve been insured with State Farm through this agent for a year now, and the service has been excellent. With just a phone call or email, everything gets taken care of quickly and smoothly. Debra has been especially helpful — always responsive and efficient. I truly appreciate her efforts and dedication."
Justina M
May 14, 2025
5
out of
5
rating by Justina M
"I've had statefarm insurance for at least a decade now and this is the best agency I've gone to! They are so kind, professional and understanding. They make the annoying insurance process easy. Though I cannot speak to their process of making a claim. I have not needed to do that with them."
We responded:
"Justina, Your kind words and the time you took to share your experience with our office means so much! Thank you!! We know insurance can be a challenge and so I’m glad we have made taking care of yours much more pleasant and easy. Thanks again! April "
Patrick Kruse
April 24, 2025
5
out of
5
rating by Patrick Kruse
"April's Team always has provided us with the best service! If there is anything that we need, Deb will be on it quickly! She will also provide us with detailed explanations when we have questions about our policies. We will continue to work with them for all of our insurance. Thank you for the outstanding service!"
We responded:
"THANK YOU Patrick!! I appreciate your time and effort to publicly share your experience with our office! I also want to take this chance to tell you how much I appreciate you allowing us to provide you with your insurance protection. Thank you again for your five star review! April "
E
March 27, 2025
5
out of
5
rating by E
"Excellent, quick, and efficient service. Highly recommended!"
We responded:
"Fantastic to hear! We will strive to always provide you the same kind of service. Thank you so much for trusting us to take care of your insurance needs!! April"
Carolyn Heringer
March 19, 2025
5
out of
5
rating by Carolyn Heringer
"Tammy was super helpful, responsive and friendly! I needed to update my renters insurance for an upcoming move and she even thought ahead to update my auto policy as well - something I wouldn’t have thought of on my own! I appreciate all of her help!"
We responded:
"Thank you so much, Carolyn! I truly appreciate your five star review and your continued loyalty and allowing us to take care of your auto and renters insurance! We want you to always feel that we have your back! Glad we could help and that Tammy took great care of you! April "
Janet Reiner
March 13, 2025
5
out of
5
rating by Janet Reiner
"I received immediate attention and my situation was effectively resolved! The longer I am with this agency ( over 30 years now!), the more I appreciate them."
We responded:
"Thank you so much Janet! We appreciate your business for 30 years! We strive to provide you with the best service and are glad you have had a great experience working with Deb. Thank you for taking the time to write a review...it is SO appreciated. April"
Megan Truax
March 3, 2025
5
out of
5
rating by Megan Truax
"We have been loyal customers of April’s since the mid 1980’s and there’s a reason- She and her office take great care of us! They are attentive to meeting our needs in a timely manner and answering our questions. She’s helped us understand the insurance process and the what/why of what was suggested for our family. They were a tremendous help after a spring storm that required claim for roof damages. They helped make the process smooth. Highly recommend"
We responded:
"Thank you so much, Megan! You’re kind words and being shared through your review is greatly appreciated! We appreciate your many, many years of loyalty and for being such wonderful people to work with. You make it easy. Watching and hearing about your family as it has grown over the years is also something I’ve enjoyed and I’m so glad we have got to help with all your insurance needs. . It means the world to me! Thanks again! April "
Missionebby
February 25, 2025
5
out of
5
rating by Missionebby
"I spoke with Tammy who’s a gem of a human!! Very forward at times and informative as well! I am impressed by her knowledge of her company’s products and services and by her ability to connect with us as customers. I really feel blessed to pay for services that make me happy because of the comfort I feel when speaking with her. Thank you, Tammy, for making purchases fun again! Hugs ♥️🥰"
We responded:
"Thank you so much for your review. We appreciate your time and feedback!! Most importantly, I am so glad you’ve had a positive experience with our agency. Thanks again! April "
Ashley Turner
October 31, 2024
5
out of
5
rating by Ashley Turner
"Deb was an amazing agent and super helpful. I would recommend anyone using her for renters insurance!"
We responded:
"So wonderful to hear Ashley! We truly appreciate your five star review and sharing your positive experience with Deb. We also appreciate you allowing us to take care of you for your renters insurance. We will all strive to provide you with great customer service that you have experienced today. ~ April "
Chip Mintchell
October 30, 2024
5
out of
5
rating by Chip Mintchell
"Deb helped me take care of finishing my new policy that I had started the night before. She called right away AND sent me an email. Made me feel like I was actually a priority and actually took the time to hear out my needs."
We responded:
"Thank you for your 5 ⭐️review! It is truly appreciated but more importantly we appreciate you allowing us to take care of your insurance needs. We will always strive to make sure you’re heard and provide you with excellent customer service. ~ April"
Christian Mitton
October 16, 2024
5
out of
5
rating by Christian Mitton
"I spoke with Deb, she was very friendly!"
We responded:
"Thank you for the great feedback. Great to hear that Deb was able to assist you with a smile! 😊 We look forward to continuing to provide you with great service. ~ April "
Xavier Casey
September 18, 2024
5
out of
5
rating by Xavier Casey
"April Schaad's State Farm office has provided my family with great insurance for years. Great staff, professional service, and excellent communication. Tammy is a licensed insurance professional at April Schaad's office and she has helped me with my insurance needs for years. She is knowledgeable, trustworthy and personable. You can trust that your insurance needs will be taken care of with April Schaad's State Farm office. Thank you April and Tammy for all that you do for your customers."
We responded:
"Thank you Xavier for your kind words! Tammy truly loves working with you and we are so fortunate to have you and your family as our clients!! You and your family’s loyalty of so many years means the world to me. Thank you again for your 5 star review! April "
Sarah Gellner
September 18, 2024
5
out of
5
rating by Sarah Gellner
"Debra was very kind and helpful in getting me a quote and helping me set up my insurance. I felt welcomed and understood by the office!"
We responded:
"Sarah, Thank you for sharing your experience of working with Deb. It means a lot to her and our agency. We strive to listen and assist each of our customer’s needs and make sure that they understand their insurance protection. Thank you again and we all look forward to working with you for years to come. April "
Shireen Mehta
September 17, 2024
5
out of
5
rating by Shireen Mehta
"Was calling different insurance companies. When I called this office Deb (woman I spoke with) was fabulous! Did decide to go with State Farm and this agent. Highly recommend"
We responded:
"Wonderful to hear Shireen! We are thrilled that you chose our agency! We will strive to always earn your 5 star review. Thanks again, April "
Stacey Pangalangan
September 3, 2024
5
out of
5
rating by Stacey Pangalangan
"Excellent experience. Very helpful & friendly to work with. (Thanks, Deb). Highly recommend!!"
We responded:
"Thank you so much Stacey for thinking of our agency and allowing us to take care of your family! I also really appreciate the fact you’re sharing your positive experience with your five star review!!"
Lihua Jiang
August 15, 2024
5
out of
5
rating by Lihua Jiang
"Debra is very nice, the words which she said is clear and make me understand it completely. I finished my insurance purchase in a short time."
We responded:
"Thank you Reika for your 5 star review! I am so glad you had a pleasant and efficient experience. Thank you for your business! "
alisha miller
August 8, 2024
5
out of
5
rating by alisha miller
"Very fast, friendly, and affordable!"
We responded:
"Thank you, Alicia for your five star review and selecting us to take care of your renters insurance! I am thrilled that your experience was a positive one and we will continue to strive to extend top-notch customer service to you! Reach out anytime for any additional insurance needs that we can assist you with. Thanks again and have a great day! April."
Jen Shuster
July 18, 2024
5
out of
5
rating by Jen Shuster
"Wonderful group of individuals."
We responded:
"Thank you so much Jen for your 5 ⭐️ review!! We truly appreciate it…and your years of business and loyalty!! April "
Casey Gregory
June 24, 2024
5
out of
5
rating by Casey Gregory
"Deb in April’s office is amazing. She was able to quickly assist me in new quotes when my home owners insurance was dropping me. Their team was able to offer more coverage for less out of pocket. Great experience!"
We responded:
"Wonderful to hear Casey! We are excited that we were able to help you. Thank you so much for sharing your experience and giving us a 5-star review. It means a lot to us!! We will always strive to give you the best customer experience. Thank you again! "
Tina Younoszai
June 13, 2024
5
out of
5
rating by Tina Younoszai
"April has been our agent for over 20 years! We love her and her office staff!"
We responded:
"THANK YOU Tina!!! I not only appreciate your 5 star review, but I truly appreciate your business for over 20 years!!! And, most of all, I am thrilled that you feel we have earned your 5 star review after working with us for so long! It means the world to me! Thank you again! April"
Nancy Patterson
June 6, 2024
5
out of
5
rating by Nancy Patterson
"The agent was very helpful and answered any questions I had."
We responded:
"Thank you, Nancy, for sharing your experience with our agency. We appreciate your business!! We will strive to continue to earn your 5 stars!"
Sharon Hays
June 5, 2024
5
out of
5
rating by Sharon Hays
"I needed insurance and stopped in at April Schaad’s State Farm office in Westerville. I met with Tammy Nauman who was very friendly and helpful. She quickly assisted me with my quote which I then purchased. Thank you Tammy for helping me. I greatly appreciate your help."
We responded:
"So glad you stopped in, Sharon! Welcome to our agency!! I am pleased that Tammy was able to provide you with the service that you deserve. Our goal is to provide you with great customer service for years to come!"
trinadh thota
May 10, 2024
5
out of
5
rating by trinadh thota
"I appreciate State Farm and Deb's quick response to issue renters insurance at a reasonable price."
We responded:
"Thank you Trinadh for your 5 star rating!! So glad you were pleased with your experience working with Deb. Our agency strives to make purchasing insurance as streamlined and easy as possible. Thank you for allowing us to take care of your renters insurance. We are here whenever you need us! April"
Barry Counts
May 8, 2024
5
out of
5
rating by Barry Counts
"One tends to complete annual checkups on their health, cars, trucks or boats, so why not their insurance? I decided to meet with my agent, April Schaad, and am glad I did. She helped me gain a better understanding of my policies including areas where I had some exposure. April impressed me as competent and seasoned professional with an expansive knowledge of her business. She and Ms. Tammy make their clients feel welcomed and appreciated. I'm in a stronger position than before and that's a good return on the time I spent with my State Farm Agent, April Schaad! Barry Counts"
We responded:
"Thank you Barry!! I not only appreciated getting to work with you and help you with your family’s insurance needs, but also getting to know you better! It was a good visit for both of us! Thank you so much for sharing your kind words, and I look forward to working with you in the coming years! April "
David Obisesan
April 22, 2024
5
out of
5
rating by David Obisesan
"Deb is an exceptional person and always exceeds expectations. She efficiently attended to all our requests/needs promptly. Thank you once again."
We responded:
"Thank you David!! I will share your kind words with Deb. We all appreciate you and appreciate the time you took to provide a review!! Deb and Tammy always strive to provide top customer service and I’m so glad that you feel that you have received this kind of care. Thanks again! April "